TERMS AND CONDITIONS
SALE OF CINEMA TICKETS
Tickets purchased via this website are non-refundable, unless the screening is cancelled or rescheduled.
Tickets are also non-exchangeable although under exceptional circumstances, with at least 24 hours notice, an exchange for a specific performance may be possible, subject to availability. Please note that we are only able to exchange tickets once. That exchange must comprise the entire ticket order and bookings cannot be exchanged for credit or vouchers.
Tickets must not be resold for profit.
Tickets can only be purchased from this website by credit/debit cards.
Ticket price includes a £2 administration fee per ticket.
Admission to the screens is subject to the guidelines stated in the Ticket Info page.
Prices on this website include tax where applicable.
By purchasing tickets via this website you agree:
a) to accept the seat reserved for each ticket purchased.
b) that we may, at our discretion, refuse to sell tickets or withdraw tickets from sale.
Cinema tickets are made available subject to the classification of the relevant film given by the British Board of Film Classification (BBFC). Suitable identification may be requested at the Box Office.
SALE OF VOUCHERS
Each voucher features a unique reference ID code, which should be quoted at the time of booking. Vouchers are non-refundable, may not be exchanged for cash, change will not be given and is non-transferable. Subject to availability. Valid for 12 months from date of purchase. Terms & Conditions subject to change.
If you would prefer a gift card wallet (rather than an e-voucher) please click here or call the Box Office on 020 8912 5161. Gift wallets can be collected from the Box Office free of charge. Or alternatively you can arrange for the recipient to collect their vouchers from our Box Office.